McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care

Managing for Quality and Performance Excellence

James Evans

Critical Care Nursing A Holistic Approach

Patricia Gonce Morton

Biomedical Informatics Computer Applications in Health Care and Biomedicine

Edward H. Shortliffe

ABC of Quality Improvement in Healthcare

Tim Swanwick

Service Operations Management Improving Service Delivery

Robert Johnston

Continous Quality Improvement in Health Care

Julie Johnson

Shortell & Kaluzny's Health Care Management

University of Pennsylvania) Burns Lawton (Wharton School

Fundamentals of Health Care Improvement A Guide to Improving Your Patient's Care

Gregory S. Ogrinc

Lean Production for Competitive Advantage

USA) Nicholas John (Loyola University Chicago Illinois

Researching Quality in Care Transitions International Perspectives

Karina Aase

Quality and performance excellence

James R.Evans

Understanding Health

Helen Keleher

Quality Management for Organizational Excellence: Introduction to Total Quality

David L. Goetsch

Project Quality Management

Kenneth Rose

Quality and preformance excellence

James Acaster

Improving Patient Care: The Implementation of Change in Health Care

Richard Grol

Mapping clinical value streams

Thomas Lindsay Jackson

Lean hospitals

Mark Graban

Shortell & Kaluzny's Health Care Management. Organization Design & Behavior

Lawton Robert

Service Operations Management - Improving Ser…

Robert Johnston

Healthcare Management

Kieran (EDT) Walshe

Quality Inspired Management The Key to Sustainability

C. Harold Aikens

Lean six sigma for hospitals

Jay Arthur

Management Theory and Practice

Gerald A. Cole

The Improvement Guide A Practical Approach to Enhancing Organizational Performance

Gerald J. Langley

Quality management, Organization, and Strateg…

James S. Ackerman

Managing quality

S. Thomas Foster

Continuous Integration Improving Software Quality and Reducing Risk

Paul M. Duvall

The McGraw Hill 36 Hour Six Sigma Course

Greg Brue

TQM

John S.

Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed

John Maxey

Operations management

Roberta S. Russell

Quality Software Project Management

Robert T. Futrell

ISO 9000 and Beyond

H. James Harrington

Total quality management

John S. Oakland

Quality Without Tears

Philip B. Crosby

Managing Customer Value Creating Quality and Service That Customers Can See

Bradley T. Gale

Implementing Total Quality Management

Lesley Munro-Faure